Plumbing, Heating & Boiler Experts in Basingstoke

 
 
 
 
  EXCELLENT  
  
 Based on 130 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rory Horseman 
 
6. July, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service from start to finish. Friendly, reliable and really easy to deal with. Communication was good throughout and the work was completed professionally. Would happily recommend Options to anyone looking for plumbing or heating work locally.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 lisa coney 
 
20. January, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. 
Absolutely brilliant service from a really genuine tradesman.
Thank you Rory for sorting the boiler so quickly.
Will use again for any boiler or plumbing issues and would happily recommend
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Anne Holly 
 
29. December, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. 
Rory knew what the problem was and fixed it promptly.   We soon had our heating back on which , as pensioners,   we were very grateful .
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Matt 
 
19. December, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. 
Rory was outstanding with what was suppose to be a boiler service, but turned into above and beyond work and replacement of worn seals and repaired/replaced faulty thermostatic zone valves/motors.
The level of detail, knowledge, and thoroughness that Rory demonstrated went well above and beyond my expectations and I really appreciate all the photos that Rory sent through too of every aspect of the job.
Rory took the time to talk me through every aspect of the works and clearly explained the issues encountered along the way. I can honestly say I’ve learned more about my boiler system in just a few hours with Rory than in the 6+ years I’ve been at the property, albeit I apologised to Rory as the job took much longer than initially planned but thanked him for finding the time to stick with it and not rush it through.
I don’t often pass on such high praise, but I am truly appreciative of the quality of Rory’s work and the excellent service provided, I won’t be using any other company for heating works going forward. Highly Recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Julie Lilly 
 
15. December, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. 
James and the team have done an amazing job redesigning our bathroom .  They were very respectful of our property , and have left us extremely happy with their work .  We are very happy with our new bathroom and it was completely tidy and clean when the job was completed. I would recommend Options Plumbing and Heating highly.   Very professional and very approachable nothing was too much trouble.  We will definitely be using them again .
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Maura 
 
10. December, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. 
I called options plumbing and spoke with James regarding an issue with plumbing in a new dishwasher and on the same day he sent out an amazing plumber Greg and it was fixed.  Thank you for being so efficient and helpful would definitely recommend this company to anyone - saves me washing dishes!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Enrico 
 
4. December, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. 
Yesterday I had a direct unvented cylinder installed, and I’m absolutely delighted with the work carried out by David. He was professional from start to finish, with great attention to detail and beautifully finished pipework. I was also really impressed with the support and communication throughout the entire process, from the initial enquiry to the final installation. Five stars.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jenny Smith 
 
16. September, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. 
James and Rory did an absolutely fantastic job stripping out the old bathroom and installing my new bathroom. They were very friendly and informative and always cleaned up after every day. Would highly recommend them.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 tash whitehouse 
 
5. September, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. 
We recently had our boiler upgraded by Options Plumbing Ltd, and we couldn’t be happier with the service. Rory, Greg and James were professional from start to finish – they worked efficiently, kept everything clean and tidy, and explained the process clearly. The quotes they provided were fair, accurate, and perfectly in line with our budget, which gave us real peace of mind.

It’s refreshing to deal with a team that combines great workmanship with honesty and reliability. We’ll definitely be using Options Plumbing Ltd again for any future plumbing work and would highly recommend them to anyone in need of trustworthy plumbers.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Martin Masefield 
 
21. August, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. 
Had an emergency. These guys attended without delay. The communication, work, maintaining a tidy environment and price were all perfect. My new favourite plumbing company.